Contact Burning Bridges AI

Help with your party video, Google sign-in, purchases, and privacy.

Video and account help

For a video issue, keep the task identifier and describe whether the task is queued, creating, saving, completed, or failed. For sign-in issues, note the Google account you used. Do not share your password, sign-in token, or a private media link.

Payments and refund requests

Keep your Stripe receipt, purchase date, selected pack, and a short explanation of the issue. Generation failure returns the reserved credit allowance; a refund to your payment method requires a separate review. Do not send full card details.

Privacy requests

Explain the account or record involved and the access, correction, or deletion you are requesting. Ownership verification may be needed. Contact submissions store the provided name, email, and message so the request can be handled; no automatic email is sent. Necessary payment, security, and business records may need to be retained; there is no automatic promise to delete every record.

Get support

Your name, email and message are saved to handle this request. Do not include passwords, full card details, or private media links. Submitting does not send an automatic email.

Read the refund policy